The great intranet engagement mystery! Does your organization have an intranet, but employees don’t engage? Are you at a loss to figure out why? Perhaps you have the features you thought you needed and a ton of content besides, but engagement just isn’t occurring the way your team hoped it would. If you work in Internal Communications or IT, you can feel like your best efforts aren’t translating to the right outcomes.
Often this frustration has led our clients to rally the troops and move forward with an intranet redesign effort, but they don’t know where to get started.
We wanted to give you a few ideas from our engagements that you can think about before you even begin such a project. When these ideas are woven into the planning and implementation process they can help assure that your intranet is a meaningful and engaging tool within your organization. After all, what’s an intranet without its users?